Of course, we hope that you will be delighted with everything you purchase from Jessica Lauren, but if for any reason you are not satisfied or simply change your mind, you may return the item(s) for a full refund within 30 days of receipt provided it is in its original, unused condition, and with the original packaging where applicable. We consider parcels received 2 working days after posting as most items are sent on a 48-hour service. You will be responsible for the cost of returning the item(s). Your refund will be in the form of the original payment, usually to the PayPal account used.
Our returns address is Jessica Lauren, c/o Taylors Bridal Boutique, 52 Highfield Rd, Blackpool, FY4 2JA. Please include your invoice (or a copy of) inside the parcel. Customer pays return postage costs.
Our pierced earrings are not returnable for hygiene reasons.
If the goods are faulty, not what you ordered, or do not reach you in perfect condition, you are entitled to a full refund or replacement.